Our service commitment is not a slogan but a firm action. To this end, we have established enormous, systematic, and standardized service assurance system to ensure timely and proper handling of each service item.
Each team consists of young, middle-aged, and old engineers, fully satisfying business requirement and fulfilling talent cultivation objective.
At MCE, we adhere to the principle of providing each customer specific design solution.
We have established an after-sales visit team consisting of more than 100 persons.
MCE has established an online consultation service team consisting of more than 100 persons who provide 365 days×24 hours services for customers.
Providing services covering the whole life cycle of project to avoid turning backs on customers' needs after projects are put into operation.
We provide comprehensive trainings for the technicians of each project. We can also continue to provide support for the technicians during latter project operation.
Depending on customers' needs, MCE's installation engineers can provide on-site guidance in infrastructure construction, equipment installation and commissioning, as well as trial operation of entire production line.